I had a concern with my eye. I called for an appointment, talked to a real person, and got an appointment for the next morning. I didnt wait long to be taken to an exam room. The person who talked to me was very nice and efficient. Then the doctor came in and took his time diagnosing my problem, making sure he covered all the possibilities. I was prescribed two medications that would help my problem, and I was out the door in 45 minutes total. The check-in and check-out women were pleasant as well.