COVID-19 (coronavirus) Patient Information

Mask Policy

Our first concern is everyone’s safety. The CDC eased indoor mask guidance, now relying on how COVID-19 is affecting a community’s healthcare system, rather than transmission rates alone, as a guide for mask recommendations. Masks are optional when visiting our clinics based on your preference. You may request that your doctor and/or care team wear a mask if you wish.

Appointments

Appointments can be scheduled by calling 866-865-2020 or booked online. Please remember that all appointments will continue to follow our COVID-19 pre-screening guidelines referenced above.  

Information provided by CDC on COVID-19:

Potential mitigation activities according to level of community transmission or impact of COVID-19 by setting.

None To Minimal

• Know where to find local information on COVID-19 and local trends of COVID-19 cases.
• Know the signs and symptoms of COVID-19 and what to do if symptomatic:
  • Stay home when you are sick
  • Call your health care provider’s office in advance of a visit
  • Limit movement in the community
  • Limit visitors
• Know what additional measures those at highrisk and who are vulnerable should take.
• Implement personal protective measures (e.g., stay home when sick, handwashing, respiratory etiquette, clean frequently touched surfaces daily).
• Create a household plan of action in case of illness in the household or disruption of daily activities due to COVID-19 in the community.
  • Consider 2-week supply of prescription and over the counter medications, food and other essentials. Know how to get food delivered if possible.
  • Establish ways to communicate with others (e.g., family, friends, co-workers).
  • Establish plans to telework, what to do about childcare needs, how to adapt to cancellation of events.
• Know about emergency operations plans for schools/workplaces of household members.

Minimal to Moderate

• Continue to monitor local information about COVID-19 in your community.
• Continue to practice personal protective measures.
• Continue to put household plan into action.
• Individuals at increased risk of severe illness should consider staying at home and avoiding gatherings or other situations of potential exposures, including travel.

Substantial

• Continue to monitor local information.
• Continue to practice personal protective measures.
• Continue to put household plan into place.
• All individuals should limit community movement and adapt to disruptions in routine activities (e.g., school and/or work closures) according to guidance from local officials.